Last update: Jul 23, 2019
A word from Dilzzz
There are three general categories of information we collect:
Let us explain each category.
You can generally visit our Site and use our App without submitting any personally identifiable information about yourself. However, keep in mind that our Site and App collects certain information automatically. This information is necessary for the proper communication between you and us and to provide our services and improve its functionalities. We use automatically collected information to personalise your experience and improve our services. Such information includes:
To use full range of services and functionality of the Site and the App (such as to post a property for rent or request to book a rental property), you will be required to register an account. The registration of an account has voluntary nature. You may register an account manually or by signing up via Facebook or Google. In case you decide to create an account manually we will require following information about you to create your personal account:
You may also choose to give us certain information:
In case you decide to sign up with Facebook or Google we will collect the information that is publicly available on your Facebook/Google profile. Such information includes: full name and photo. We collect such information according to Google’s and Facebook’s Privacy Policies, so we highly recommend you to read them first prior to providing us with any information.
Our usage of information that we collect may divided into following categories:
Let’s take a closer look.
We use your information to:
We use your information to:
We may use your photo, identification or passport copy and/or copies of your utility bills to verify your identity.
We use your information to:
Please also note that if you choose not to receive marketing-related emails from us, we may still send you non-marketing important administrative messages or system notifications
We may share and disclose information that we collect for following reasons: (For your convenience we provide you with bullet-points, however we also provide a full reasoning in case you want to read it scroll down to find it.)
In cases where you have provided your explicit consent, we may share your personal information, as described at the time of consent. Example of such usage may be when you authorize a third party application or a website to access your Dilzzz account.
We may need to share personal information of our users to facilitate bookings or other interactions. If you are a guest that books a rental through the Site and/or the App we will transmit your name, contact information, username and phone number to the rental property host to enable you to get in touch with such host. If you are a host that offers your rental property on the Site and/or App, we will transmit your name, contact information, username and phone to the guests that book your rental property, to enable such guest to contact you.
Through our Site and App, you may post information, including your personal information, that is visible to the general public. For example:
We may use certain limited personal about you to hash it and to share it with social media platforms such as Facebook or Google to generate lead traffic to our Site or otherwise promote our products.
We don’t control social media platforms, therefore if you have any question relating to how they use and process your information, you should be directed to such social media.
Please note, that you have a right at any time to ask Dilzzz to cease your information for these direct marketing purposes by sending an e-mail to support (@) dilzzz.com.
Through the third party analytic providers and directly through our Site, we may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information. For example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, and gather broad demographic information for aggregate use.
In this section we will describe other important information that our users need to know. Such information includes:
A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to save your preferences and such cookies expire when you close your browser. We also may set a persistent cookie to authenticate users (such as for password recognition) and for support for the internal operations of our Site and App. Dilzzz may track users over time and over our Sites but we do not respond to browser do not track signals. Third parties such as providers of external services like web traffic analysis services may also track users over time and over our Site and third party websites and such third parties may also place cookies, via our Site. These cookies are likely to be analytical, performance cookies or targeting cookies, including:
Google Analytics cookies, which in particular are used as Dilzzz contracts with Google as a third party vendor. You can find out more about this popular website analytics tool here: http://www.google.com/analytics/index.html. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how a website works. All of this information is anonymized. You can find out more about how it protects your data here: http://www.google.com/analytics/learn/privacy.html.
Dilzzz recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Neither the Site nor the App are directed to children under the age of 13. Dilzzz does not target its App or this Site to children under 13. Dilzzz does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information. If your child has provided personally identifiable information, please contact us so we can delete it. If you are under the age of 13, please do not provide us with any personally identifiable information. Though we may collect information about children with an explicit consent of parents or fiduciaries.
We may use social plugins on our Site and App and may include icons that allow you to interact with third party social networks such as Google+ and Facebook. For example, you may sign in to the Site with Facebook or Google+ and you may “like” us on Facebook. The third party social plugin may set a cookie when your browser creates a connection to the servers of such social networks and the plugin may transmit your data to the social networks. Your use of these social plugins is subject to the privacy policies of the third party social networks.
You remain in full control of your information at all times. You may exercise any of the of the rights described in this section by sending an email to support (@) dilzzz.com. Please note, that we may ask you to verify your identity before proceeding to any actions on your request.
You may access and update some of your information through your Account settings. If you have chosen to connect your Dilzzz account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date.
You have the right to ask us to correct inaccurate or incomplete personal information concerning you and which you cannot update yourself within your Dilzzz account.
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the services to you, you can execute your right to be forgotten. In that case we will erase your personal information and close your Dilzzz account. Please note that if you request the erasure of your personal information:
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Site and/or App, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers. Because we maintain Site and App to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
Where you have provided your consent to the processing of your personal information by Dilzzz you may withdraw your consent at any time by changing your Account settings or by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Dilzzz override your own.
In some jurisdictions, applicable law may entitle you to require Dilzzz not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.
Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to support (@) dilzzz.com.
You have the right to lodge complaints about the data processing activities carried out by us before the competent data protection authorities.
While using our Site and/or App you will always have an option to opt-in or to opt-out. Our Site and App doesn’t automatically make decisions for you.
We may employ procedural and technological measures that are generally consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Dilzzz may use encryption, secure socket layer and password protection to help prevent unauthorized access to your personally identifiable information.
Moreover, we are actively monitoring and enforcing the information protection standards during all of our activities, namely:
The security of your information is important to us. Nevertheless, we cannot guarantee absolute protection of your personal information. If you have a reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us in writing at support (@) dilzzz.com.