Last update: Jul 23, 2019
A word from Dilzzz

Thank you for visiting!

We at Dilzzz respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Policy is meant to help you understand what data we collect, why we collect it and what we do with it. This way you have a right to opt-out from providing any piece of information about you at any time. This is important, that is why we hope you will take time to read it carefully. In case you don’t agree with the way we treat information, please stop using the Site and/or the App.


This Privacy Policy together with the Terms of Use form the entire legal Agreement (“Agreement”) between Dilzzz (“Dilzzz”, “Company”, “we”, “us” or “our”) and you as a user (“you”, “user”). The Agreement applies to our mobile application (“App”) and Internet web sites located at the URL’s ("Site").


There are three general categories of information we collect:

Let us explain each category.

2.1. Information we collect automatically

You can generally visit our Site and use our App without submitting any personally identifiable information about yourself. However, keep in mind that our Site and App collects certain information automatically. This information is necessary for the proper communication between you and us and to provide our services and improve its functionalities. We use automatically collected information to personalise your experience and improve our services. Such information includes:

2.2. Information you give us

To use full range of services and functionality of the Site and the App (such as to post a property for rent or request to book a rental property), you will be required to register an account. The registration of an account has voluntary nature. You may register an account manually or by signing up via Facebook or Google. In case you decide to create an account manually we will require following information about you to create your personal account:

You may also choose to give us certain information:

2.3. Information we collect from Third Parties

In case you decide to sign up with Facebook or Google we will collect the information that is publicly available on your Facebook/Google profile. Such information includes: full name and photo. We collect such information according to Google’s and Facebook’s Privacy Policies, so we highly recommend you to read them first prior to providing us with any information.


Our usage of information that we collect may divided into following categories:

Let’s take a closer look.

3.1. Provision, improvement and development of our Site and App.

We use your information to:

3.2. Prevention of fraudulent actions and creation of trusted environment.

We use your information to:

We may use your photo, identification or passport copy and/or copies of your utility bills to verify your identity.

If you register to use our Site, you may engage in direct messages with another user through the Site or App. Dilzzz may collect personally identifiable information that you include in such messages and may review such messages from time-to-time for purposes of confirming compliance with Dilzzz’s Terms of Use or to detect and/or investigate email scams or similar fraudulent activities. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.

3.3. Making your experience more personalized

We use your information to:

Please also note that if you choose not to receive marketing-related emails from us, we may still send you non-marketing important administrative messages or system notifications

Additionally, the third party app store providers from which you obtain the App may collect certain data about you, including aggregate data, and your use of the applicable app store is subject to the privacy policy terms of the app store provider. The app store providers may provide us with certain aggregate data about you.


We may share and disclose information that we collect for following reasons: (For your convenience we provide you with bullet-points, however we also provide a full reasoning in case you want to read it scroll down to find it.)

4.1. With your consent

In cases where you have provided your explicit consent, we may share your personal information, as described at the time of consent. Example of such usage may be when you authorize a third party application or a website to access your Dilzzz account.

4.2. Sharing between users of our Site and App

We may need to share personal information of our users to facilitate bookings or other interactions. If you are a guest that books a rental through the Site and/or the App we will transmit your name, contact information, username and phone number to the rental property host to enable you to get in touch with such host. If you are a host that offers your rental property on the Site and/or App, we will transmit your name, contact information, username and phone to the guests that book your rental property, to enable such guest to contact you.

4.3. Accounts, listings and other public information

Through our Site and App, you may post information, including your personal information, that is visible to the general public. For example:

4.4. Safety, Legal purposes, and Law enforcement.

We will disclose your personally identifiable information (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an ongoing investigation of a governmental authority, (b) to enforce the Dilzzz Terms of Use or user agreements or to protect our rights or (c) to protect the safety of users of our Site and our services. If we remit taxes, such as occupancy taxes, on your behalf as a lessor, we will provide your name and contact information to the local tax authorities.

4.5. Service providers

We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance. For example, we use third party payment processors to process your payments, our Site is hosted by a third party hosting provider and we use a third party to conduct fraud detection services on our Site and/or App. Such third parties’ use of your personally identifiable information is subject to the third party’s applicable privacy policy terms and we may also enter into Model Contracts for the transfer of personal data to third countries with such third party vendors and service agencies.

4.6. Social media platforms

We may use certain limited personal about you to hash it and to share it with social media platforms such as Facebook or Google to generate lead traffic to our Site or otherwise promote our products.

We don’t control social media platforms, therefore if you have any question relating to how they use and process your information, you should be directed to such social media.

Please note, that you have a right at any time to ask Dilzzz to cease your information for these direct marketing purposes by sending an e-mail to support (@)

4.7. Business transfers

We will not sell your personally identifiable information to any company or organization, but we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Dilzzz participates or to a purchaser or acquirer of all or substantially all of Dilzzz's assets to which this Site and/or the App relates. In such event we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.8. Aggregated data.

Through the third party analytic providers and directly through our Site, we may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information. For example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, and gather broad demographic information for aggregate use.

NOTE: Additionally, the third party app store providers from which you obtain the App may collect certain data about you, including aggregate data, and your use of the applicable app store is subject to the privacy policy terms of the app store provider. The app store providers may provide us with certain aggregate data about you.


In this section we will describe other important information that our users need to know. Such information includes:

5.1. Cookies related information

A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to save your preferences and such cookies expire when you close your browser. We also may set a persistent cookie to authenticate users (such as for password recognition) and for support for the internal operations of our Site and App. Dilzzz may track users over time and over our Sites but we do not respond to browser do not track signals. Third parties such as providers of external services like web traffic analysis services may also track users over time and over our Site and third party websites and such third parties may also place cookies, via our Site. These cookies are likely to be analytical, performance cookies or targeting cookies, including:

Google Analytics cookies, which in particular are used as Dilzzz contracts with Google as a third party vendor. You can find out more about this popular website analytics tool here: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how a website works. All of this information is anonymized. You can find out more about how it protects your data here:

5.2. Children’s privacy

Dilzzz recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Neither the Site nor the App are directed to children under the age of 13. Dilzzz does not target its App or this Site to children under 13. Dilzzz does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information. If your child has provided personally identifiable information, please contact us so we can delete it. If you are under the age of 13, please do not provide us with any personally identifiable information. Though we may collect information about children with an explicit consent of parents or fiduciaries.

5.3. Social plugins on our Site and App

We may use social plugins on our Site and App and may include icons that allow you to interact with third party social networks such as Google+ and Facebook. For example, you may sign in to the Site with Facebook or Google+ and you may “like” us on Facebook. The third party social plugin may set a cookie when your browser creates a connection to the servers of such social networks and the plugin may transmit your data to the social networks. Your use of these social plugins is subject to the privacy policies of the third party social networks.

5.4. Link to third party sites

The Site may provide links to other Websites or resources over which Dilzzz does not have control ("External Web Sites"). Such links do not constitute an endorsement by Dilzzz of those External Web Sites. You acknowledge that Dilzzz is providing these links to you only as a convenience, and further agree that Dilzzz is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.


You remain in full control of your information at all times. You may exercise any of the of the rights described in this section by sending an email to support (@) Please note, that we may ask you to verify your identity before proceeding to any actions on your request.

Under this Privacy Policy you have following rights:

6.1 Manage and control your Information

You may access and update some of your information through your Account settings. If you have chosen to connect your Dilzzz account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date.

6.2 Rectification of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information concerning you and which you cannot update yourself within your Dilzzz account.

6.3 Data Access and Portability

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

6.4 Data Retention and right to be forgotten

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the services to you, you can execute your right to be forgotten. In that case we will erase your personal information and close your Dilzzz account. Please note that if you request the erasure of your personal information:

We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.

We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.

Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Site and/or App, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers. Because we maintain Site and App to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

6.5 Withdrawing Consent and Restriction of Processing

Where you have provided your consent to the processing of your personal information by Dilzzz you may withdraw your consent at any time by changing your Account settings or by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Dilzzz override your own.

6.6 Objection to Processing

In some jurisdictions, applicable law may entitle you to require Dilzzz not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.

Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to support (@)

6.7 Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by us before the competent data protection authorities.

6.8. Automated individual decision-making

While using our Site and/or App you will always have an option to opt-in or to opt-out. Our Site and App doesn’t automatically make decisions for you.


We may employ procedural and technological measures that are generally consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Dilzzz may use encryption, secure socket layer and password protection to help prevent unauthorized access to your personally identifiable information.

Moreover, we are actively monitoring and enforcing the information protection standards during all of our activities, namely:

The security of your information is important to us. Nevertheless, we cannot guarantee absolute protection of your personal information. If you have a reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us in writing at support (@)


Dilzzz may need to update this Privacy Policy from time to time. If so, Dilzzz will post our updated Privacy Policy on our Site and on our App, along with notice that the Privacy Policy has been changed so you are always aware of what personally identifiable information we may collect and how we may use this information. Dilzzz may also send registered users that have provided us with their email address an email notification notifying such users of any changes to the Privacy Policy. Dilzzz encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site or App and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.


If you have any questions or complaints regarding this Privacy Policy or questions in relation to the way we handle your information please contact us via email at support (@)

This website uses cookies to ensure you get the best experience on our website Learn More